
Privacy Policy/ Hayat In L.L.C- S.P.C
This policy is effective as of Feb 1, 2025
Introduction
This Privacy Notice elucidates how Hayat In L.L.C- S.P.C and its affiliated companies utilize your information. It applies to all users of our websites and platforms, encompassing mobile applications, electronic services, social networking sites, interactive features, and online services. If you engage with our services ("Service"), kindly review the Terms of Usegoverning your Service usage. By using the Service, you affirm that you have perused and comprehended this Privacy Notice. If you disagree with this Privacy Notice, please refrain from providing us with your information or utilizing the Service.
We retain the right to modify this Privacy Policy at any time. In the event of significant changes, we will apprise you via email (dispatched to the email address in your account) or through a notice on the Service before the modification takes effect. The "Effective Date" above denotes the last revision date for this Privacy Policy.
At Hayat In L.L.C- S.P.C, we hold the privacy of our website visitors in high regard. This Privacy Policy delineates the types of information Hayat In L.L.C- S.P.C collects and records, along with its utilization.
For any queries about our Privacy Policy or if you need further clarification, please don't hesitate to get in touch with us at info@hayatinapp.com
Kindly note that this policy pertains exclusively to our online activities and is relevant solely to information shared and collected on Hayat In L.L.C- S.P.C's website. It does not extend to information collected through other channels.
Hayat In L.L.C- S.P.C, its subsidiaries, and affiliates globally (referred to collectively as "Hayat In L.L.C- S.P.C," "Company," "we," or "our") recognize the significance of protecting privacy for all users ("you") who visit and utilize our websites. This includes registered users or guests and encompasses any content, functionality, and services provided on or through our websites, webpages, and mobile applications designed for dedicated non-browser-based interaction on smartphones, tablets, and other devices ("Sites").
This Privacy Policy elucidates our rationale for collecting and processing your personal information, as well as our practices for collecting, using, maintaining, retaining, protecting, and disclosing your personal data when you visit any of our Sites, irrespective of your location. Additionally, it apprises you of your privacy rights and the legal safeguards protecting these rights.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Personal data, or information that can identify an individual, is encompassed within this term. It excludes data where the identity has been removed, rendering it anonymous. Depending on the products/services you use and your interactions with our Sites, we collect various types of information from or about you. This includes, but is not limited to, the following categories of personal data:
We also collect, use, and share aggregated data, such as statistical or demographic data, for various purposes. Aggregated Data, derived from personal data but not considered personal data in law, may be used for statistical analysis. If aggregated data is combined with personal data to identify you directly or indirectly, it is treated as personal data in accordance with this Privacy Policy.
We do not collect Special Categories of Personal Data, such as philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data, criminal convictions, or offenses.
Types of Information We Collect
We may collect the following categories of personal information:
The personal information you are asked to provide and the reasons for providing it will be transparent at the point of collection. If you contact us directly, we may receive additional information, such as your name, email address, phone number, message content, and attachments. During account registration, we may request contact information, including name, company name, address, email address, and telephone number.
FAILURE TO PROVIDE PERSONAL DATA
If personal data is required by law or under a contract, and you fail to provide it when requested, we may be unable to perform the contract or fulfill your requests.
Information Collection from Various Sources:
Methods of Data Collection:
Note: Personal information collected automatically may be linked to information obtained from other sources or provided by you.
Utilization and use of Collected Information: We employ the information gathered in diverse ways, including but not limited to:
Application of Information as per Privacy Notice: We may use the information collected as outlined in this Privacy Notice to:
Geolocation Usage: Hayat In L.L.C- S.P.C employs your geolocation, including precise details, to deliver location-based offers, products, or services as described in Section 2 above.
Password-Linked Purchases: For purchases made without a password, we link them to your email address, creating a secure account. If you later create a password, you can view past purchases associated with that email address.
Information Sharing: If you use Service features to send information about a product or service to another person, we collect their personal information to the extent disclosed by you and may contact them using the provided information.
Legal Basis for Data Processing: We use your personal data in compliance with the law, typically for contract performance, legitimate interests, legal obligations, or with your consent. Consent is primarily sought for third-party direct marketing communications, and you can withdraw it at any time.
Log Files: Hayat In L.L.C- S.P.C follows standard log file procedures, collecting information such as IP addresses, browser type, ISP, date and time stamp, referring/exit pages, and clicks for analytics. This data is not linked to personally identifiable information and is used for trend analysis, site administration, tracking user movement, and demographic information gathering.
Cookies and Web Beacons: Like other websites, Hayat In L.L.C- S.P.C uses cookies to store visitor preferences and track accessed pages. This information optimizes user experience by customizing webpage content based on browser type and other details.
Advertising Partners' Privacy Policies: Refer to the Privacy Policy of each advertising partner on the provided list for detailed information. Third-party ad servers or networks use technologies like cookies, JavaScript, or Web Beacons to measure advertising campaign effectiveness and personalize content based on users' IP addresses. Hayat In L.L.C- S.P.Chas no control over these third-party advertisers' cookies.
Third-Party Privacy Policies: Hayat In L.L.C- S.P.C's Privacy Policy doesn't apply to other advertisers or websites. Consult the respective Privacy Policies of third-party ad servers for more information, including practices and opt-out instructions.
Privacy Rights: consumers have rights, including accessing, deleting, and opting out of personal data sales. Requests receive a one-month response time. Contact us to exercise these rights.
GDPR Data Protection Rights: Users have rights, including access, rectification, erasure, processing restriction, objection, and data portability. Requests receive a one-month response time. Contact us to exercise these rights.
Children's Information: Our priority includes protecting children online. Hayat In L.L.C- S.P.Cdoes not knowingly collect Personal Identifiable Information from children under 13. If your child provides such information, contact us for prompt removal from our records.
Hayat In L.L.C- S.P.C may disclose your personal information in the following circumstances:
To comply with the law, legal orders, and government requests, or to support auditing, compliance, and corporate governance functions.
In response to a subpoena or similar legal process, including sharing with law enforcement agencies, regulators, and courts in the United Arab Emirates and other countries where operations are conducted.
Vendors provide various services, such as data storage, order fulfillment, email transmission, and digital content management. This sharing is subject to confidentiality obligations consistent with this Privacy Notice and with the condition that service providers use your information solely on our behalf and according to our instructions.
With merchants to deliver the services you request, facilitate and fulfill orders, and process and confirm bookings.
During business transitions such as mergers, acquisitions, bankruptcy, reorganization, or sale of assets (as outlined in Section 10).
To combat fraud, and criminal activity, and protect our rights, users, and business partners, or as part of legal proceedings affecting Hayat In L.L.C- S.P.C.
With affiliates and subsidiaries using personal information only for the purposes described in this Privacy Notice.
Hayat In L.L.C- S.P.C has established a comprehensive information security program that includes administrative, technical, and physical controls to reasonably safeguard personal information. Financial account information is secured using industry-standard encryption technology. However, it's important to note that no method of transmission over the Internet or electronic storage is entirely foolproof. If you have any concerns regarding the security of our website, please don't hesitate to contact us at info@hayatinapp.com
We have put in place appropriate security measures to prevent accidental loss, unauthorized access, alteration, or disclosure of your personal data. Access to your personal data is limited to employees, agents, contractors, and other third parties with a business need to know. They process your personal data solely based on our instructions and are bound by a duty of confidentiality.
Procedures are in place to deal with any suspected breaches of personal data, and we will notify you and relevant regulators of any breaches as required by law.Top of Form
We will keep your personal data for as long as your account is active or as necessary to provide you with our services. If you decide to close your account, we will continue to keep your personal data for as long as it is essential for the effective operation of our business. This includes keeping a record of your transactions for financial reporting or fraud prevention purposes until such purposes cease to exist. Moreover, we will retain your data as required to fulfill legal obligations, resolve disputes, and enforce our agreements.
Duration of Personal Data Usage:
We will use your personal data only for as long as it is necessary to achieve the purposes for which it was collected. This includes satisfying legal, accounting, or reporting requirements. The appropriate retention period will depend on various factors such as the quantity, nature, and sensitivity of the personal data, potential risks of unauthorized use or disclosure, the purposes of data processing, alternative means to achieve those purposes, and compliance with applicable legal requirements.
Under certain circumstances, we may anonymize your personal data for research or statistical purposes. This will make it unassociated with you. In such cases, this anonymized information may be used indefinitely for these purposes without further notice to you.
You possess specific rights regarding your personal information:
You have the right to inquire and request information about the categories and specific pieces of personal information collected about you in the last 12 months. This includes details on the sources of such information, the purpose behind its collection, and the categories of third parties with whom we share it. You also have the right to know if:
Exercising any of the mentioned rights does not entitle you to be discriminated against. However, we may provide a different level of service or charge a different rate reasonably related to the value of your personal information.
In addition to the above, you can update or remove financial account information, and deactivate you’re your account on the Hayat In platform. If you wish to exercise any of the rights set out above, please contact us at: info@hayatinapp.com
Under specific circumstances, data protection laws grant you the following rights (refer to Section 8 – Glossary below):
To exercise any of the rights mentioned above, please contact us at info@hayatinapp.com
At Hayat In L.L.C- S.P.C, we believe in providing you with a personalized experience tailored to your preferences. While we strive to enhance your experience by understanding your interests, we acknowledge your right to control the information you share with us and the communications you receive. Here are key aspects of your rights and choices:
In addition to these choices, you can manage your communication preferences and deactivate your Hayat In L.L.C- S.P.C account at any time.
Beyond operational choices, you have legal rights safeguarded by data protection laws:
Your privacy is crucial to us. Should you wish to exercise any of these rights or have further inquiries, please get in touch with us at info@hayatinapp.com
It is important to note that this Privacy Notice specifically addresses how Hayat In L.L.C- S.P.C handles and shares information during your use of the Service. Other websites accessible through links from the Service, as well as our co-branded websites, may have their own privacy policies outlining their practices for collecting, using, and disclosing personal information. Additionally, our business partners may have their own privacy policies. We strongly recommend that you carefully review the privacy notices provided by these external entities before sharing any personal information or participating in sponsored offers or promotions.
By consenting to this Privacy Policy, you acknowledge and authorize the sharing of your personal data, such as your name, email address, gender, date of birth, and nationality, with third parties for marketing purposes. These third parties are bound by their own privacy policies, which apply when they collect information about you. However, they may provide you with options to opt out of having your information collected.
You have the choice to request us or third parties to cease sending you marketing messages at any time. You can accomplish this by accessing the website and adjusting your marketing preferences through the relevant checkboxes. Alternatively, you may use the opt-out links provided in any marketing message sent to you or reach out to us directly.
It's important to note that opting out of marketing messages will not impact any personal data you have provided to us through product or service purchases, warranty registrations, product or service experiences, or other transactions.
Hayat In L.L.C- S.P.C has the right to share, transfer, or authorize any information related to the Service, including Personal Information, to a future owner, co-owner, or operator of the Service or any of its components. Moreover, Hayat InL.L.C- O.P.C may disclose such information in association with a corporate merger, consolidation, or restructuring, the sale of all or a part of the company's stock and assets, or any other corporate change, including, but not limited to, any due diligence process.
We will only use your personal data for the specific purposes for which we originally collected it unless we determine that we need to use it for a different reason that aligns with the original purpose. If we need to use your data for a new purpose, we will explain how it aligns with the original purpose upon request. If we ever need to use your personal data for an unrelated purpose, we will inform you and provide an explanation of the legal basis that allows us to do so. Please note that there may be times when we are required or permitted by law to process your data without your knowledge or consent, but we will always do so in compliance with the rules mentioned above.
You have the option to configure your browser settings to either reject all cookies, accept only certain cookies, or receive notifications when a website attempts to set or access cookies. However, it's important to note that disabling or rejecting cookies may result in certain parts of our websites being unavailable or functioning incorrectly. For more details about the cookies utilized, please refer to Section 2 - How We Collect Your Personal Data, located above.
We and our partners employ various technologies, including cookies, pixels, and web beacons, to collect and store information when you use this website. Web beacons track specific behaviors such as email delivery, openings, and link clicks. They enable us to gather details like your IP address, browser, email client type, and similar information. Additionally, they assist in tracking website usage and traffic. Reports are generated when we send emails to you, allowing us to collect and analyze relevant information. These cookies are stored on your hard drive but do not read its contents; they enable our website to recognize you upon your return. If you are on our mailing list and wish to be removed, please use the "Contact Us" section to submit your request. If there is no unsubscribe button, kindly contact us to facilitate your removal.
As you navigate through our website, we collect data on the pages you visit, the features you use, and how long you spend on each page. This information is collected anonymously and cannot be linked to your personal identity. We use this data to provide support and analyze your purchases, improve your website experience, comply with legal requirements, and deliver specialized advertising content and recommendations. The information may be shared with our staff and third-party providers involved in completing your transaction, delivering your order, and supporting your use of the website.
The Service is crafted for a broad audience and is not designed for individuals under the age of 16. Hayat In L.L.C- S.P.C has no verified knowledge of the sale of information pertaining to minors under 16 years of age.
By using Hayat Inapplication, you confirm that you are at least 16 years old and recognize that creating an account and completing purchases through the Service necessitates a minimum age of 18.
The Site and the Service are not aimed at individuals under the age of 16, and we do not knowingly gather or request information from anyone below this age. Additionally, the Site prohibits individuals under the age of 16 from registering for the Service. Should we discover that personal information has inadvertently been collected from someone under the age of 16 without the consent of a parent or guardian, we will promptly delete such information. If you suspect that we have collected information from an individual under 16, please contact us at info@hayatinapp.com.
Our websites and mobile applications are not tailored for children under the age of sixteen (16), and we do not promote our products or services to such children. We do not knowingly collect any data from children under the age of 16. Furthermore, our products and services are not accessible to individuals who are not of legal age to enter into a fully enforceable contract; an individual must be at least 18 years of age to engage in such transactions.
We want to ensure that you are fully aware of your GDPR data protection rights. As a user, you have the following entitlements:
If you make a request, we have one month to respond to you. If you want to exercise any of these rights, please contact us.
Our website has secure pages that collect user information, and any critical data is stored in encrypted form. We employ various technical and management practices to safeguard the confidentiality, security, and integrity of all data stored on our system. Our servers are equipped with Secure Sockets Layer (SSL) and encryption technology that is compatible with popular web browsers such as Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and Chrome.
This Privacy Policy may undergo periodic updates to align with our business operations and legal obligations. In the event of any revisions to our Privacy Policy, the updated version will be published on this webpage and within the privacy sections of any pertinent platforms.
To verify, update, or modify your personal information on our app, please log in to your account and select "My Account". From there, you can access "Account Info" and "Saved Address" to update any information as needed.
We strive to provide you with the best service possible and to achieve this, we may periodically send you information about our products, services, discounts, promotions, and campaigns that we believe may interest you. We will only send you marketing communications if you have given us your consent. If you no longer wish to receive these details and would like to unsubscribe from marketing communications, you can contact us via emailatinfo@hayatinapp.com or change your relevant settings by logging into your account and clicking the "my account" link on the user main page.
At Hayat Inapplication, you have the option to delete your account using our mobile application. However, please note that if there are any pending transactions or outstanding amounts due, you will not be able to delete your account. Before deleting your account, you must complete all pending transactions and/or payments.
To delete your account through our mobile application, please follow these simple steps:
Please keep in mind that when you delete your account, your personal data will also be deleted. However, we may be required to keep some of your information if we process it as part of our legal obligations, or in pursuit of our own (or a third party’s legitimate interests) such as the assertion of, or defense against, legal claims, preventing fraud or protecting ourselves or others against abusive behavior. Once your data is deleted from the mobile app, it will be permanently removed from our systems and cannot be recovered. If you have any questions, please contact our customer support.
Please contact us if you have any questions or comments about our privacy practices or this Privacy Notice. You can reach us online at info@hayatinapp.com